Terms & Conditions
Last updated: Oct 13, 2025
Welcome to Los Ruizeñores Mexican Restaurant (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website www.ruizenores.com (the “Site”) and the online services we provide, including online ordering, payments, catering requests, and communication features (collectively, the “Services”). By accessing or using our Site, you agree to these Terms. If you do not agree, please discontinue use of the Site immediately.
1. Use of the Site
You may use the Site only for lawful purposes and in accordance with these Terms.
You agree not to:
Use the Site in any way that violates applicable law or regulation.
Attempt to interfere with the proper functioning or security of the Site.
Reproduce, duplicate, copy, or resell any part of the Site for commercial purposes without written consent.
We reserve the right to suspend or terminate your access to the Site at our discretion, with or without notice.
2. Online Orders and Payments
All orders placed through the Site are subject to acceptance and availability.
Prices, menu items, and descriptions are subject to change at any time without notice.
Payment is required at the time of order via the payment options provided (e.g., credit/debit card, third-party processors).
By submitting payment information, you authorize us and our payment partners to process your payment for the total amount due, including taxes, delivery fees, and service charges.
We are not responsible for transaction errors or issues caused by your payment provider.
3. Cancellations and Refunds
Orders may be canceled or modified only within the time window allowed on the Site or as stated during checkout.
Refunds will be issued at our discretion and may exclude processing fees or costs already incurred.
We reserve the right to deny refunds for completed orders, late cancellations, or no-shows.
4. Intellectual Property
All content on this Site (including text, graphics, images, logos, designs, and layout) is owned or licensed by Los Ruizeñores and is protected by intellectual property laws.
You may not copy, distribute, reproduce, or create derivative works without prior written consent.
5. User Submissions
If you submit comments, reviews, or other content (“User Content”), you grant us a worldwide, royalty-free, perpetual license to use, reproduce, and display that content for promotional or business purposes.
You are solely responsible for the accuracy and legality of your User Content.
6. Limitation of Liability
To the fullest extent permitted by law:
The Site and Services are provided “as is” and “as available,” without warranties of any kind.
Los Ruizeñores shall not be liable for any indirect, incidental, or consequential damages, including lost profits or data.
Our total liability shall not exceed the total amount paid by you for the transaction in question.
7. Indemnification
You agree to indemnify and hold harmless Los Ruizeñores, its owners, employees, and affiliates from any claims or damages arising out of your use of the Site, violation of these Terms, or infringement of any third-party rights.
8. Privacy and Data Protection
Your use of the Site is also governed by our Privacy Policy
(see below), which explains how we collect, use, and share your information. By using our Site, you consent to that collection and use.
9. Governing Law
These Terms shall be governed by and construed under the laws of the State of California, without regard to conflict of law principles.
Any disputes arising from these Terms shall be resolved exclusively in the courts of Los Angeles County, California.
10. Contact Information
For questions about these Terms, please contact us at:
Los Ruizeñores
15206 Roxford St #3
Sylmar, California 91342
📞 (818) 367-5555